Many of our customers own pets. The shoes pictured suffered damage from puppies nibbling on the heel or leather areas. We are able to replace the leather around the heel and patch and color match any damaged leather areas to restore shoes to their original condition.
What’s Included in this Service?
- Damaged areas are patched, stitched, and color matched to restore back to original condition
What Happens after I Purchase a Repair Service?
- You will receive an email confirmation with a prepaid mailing label & Instructions on how to package your items
- Once we receive your item repairs can take anywhere from 1-4 business days and we will contact you for any further questions or evaluations if needed.
- After repairs are completed we will mail your item back to you finished and renewed!
100% Guaranteed to Last
All of our work is 100% guaranteed, meaning we stand behind our craftsmanship and will ensure the quality of our work to last. We are very confident in our work and have over 50 years of experience in repair. We use only the highest quality materials for all repairs.
To speak to our Repair Consultant with any questions please call us at:
+1(510) 843-7218
You can email us, attaching photos of your item wishing to be repaired and we will reply with our suggestion.
sales@modelshoesberkeley
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Prompt Delivery and professional packaging
We can offer a variety of shipping options because of our long-term relationship with UPS FedEx DHL. Our warehouse staff will package every item to our exacting requirements. Your goods are thoroughly checked and secured properly prior to shipping. Everyday we deliver thousands of packages to clients across many countries. This is a sign of our determination to becoming the largest online retailer on earth. Both Europe as well as the USA have warehouses and distribution centres.
Note: Orders with more than one item will be assigned a different processing time for each item.
We will carefully examine all items before sending. Today, the majority orders will be shipped within 48 hours. The expected delivery time will be between 3 and 7 days.
Returns
Stock is dynamic, and is not completely managed by us because of the involvement of several entities, including the factory as well as our warehouse. The actual stock can fluctuate at any time. Please understand it may happen that your order will be out of stock once the order has been placed.
Our policy is valid for 30 days. If the 30 days have elapsed after you bought your product, we are unable to give you a refund or exchange.
In order to be eligible for a refund your item must be in good condition and in the same state as you received it. It must also be returned in the original packaging.
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